Vauci is a company that creates unique, custom-made leather frames for its customers, ensuring top-quality products. By using only high-quality materials and providing superior customer service, Vauci aims for complete satisfaction for its customers.
Leather frames are beautiful, strong, and very durable, making them a superior choice compared to painted wooden or plastic frames. Vauci offers a wide variety of frame and leather styles, ensuring there is always an option suitable for your needs.
Vauci only selects first-quality leathers for all its products to ensure product quality and durability. For embossed leathers, first-grade cow leather is chosen.
There are no minimum or maximum size restrictions for Vauci frames. Simply send the dimensions of your mirror or painting, and Vauci will provide you with a customized quotation.
Vauci uses Poplar wood for its frames. Poplar wood is known for its straight shapes and is environmentally responsible to use for frames.
Some simple assembly is required for Vauci frames. Your frame will be shipped securely packed to ensure a safe delivery.
Vauci selects only first-quality leathers for all their products. First-quality leathers ensure product quality and durability. For embossed leathers, Vauci chooses first-grade cow leather.
You can order directly from Vauci by submitting your inquiry on our website or by calling us at 949-441 4262 Monday through Friday, from 9 AM until 5 PM PST. Once they receive your inquiry, they will calculate the price for your frame and send you a quotation within 2 business days, usually faster.
To ensure that the frame fits the size of your mirror or painting, follow these steps:
Once you've placed your order and provided the dimensions, Vauci will take care of the rest, ensuring that your custom frame fits your mirror or painting flawlessly.
You will need to send us the exact dimensions of your mirror or painting. We will have a small tolerance. Sizes can be submitted to us in inches or centimeters. We are very experienced with our products and we know exactly how to make the frame for your mirror or painting. Once you placed your order, you can be confident that we will pay attention to every detail.
Vauci's return policy states that since each product is made to order and customized, all orders are non-refundable. However, they take great care in ensuring that your order is made to your exact dimensions and specifications. Before production begins, they will provide a visual representation of your product, which you need to approve by signing. This process is in place to ensure that you are satisfied with the final product and that it meets your expectations. Vauci is committed to delivering high-quality products and ensuring customer satisfaction.
Yes, you can cancel your order if it is still in production and has not been shipped yet. However, since Vauci products are customized to each individual, a 30% production fee will be applied if the order is canceled during production. The remaining amount will be refunded to the customer. Once the order has been shipped, it cannot be canceled.